IMPORTANT NOTICE
As our country continues to monitor and comply with CDC and WHO guidelines to limit the spread of COVID-19.  The health and safety of our members and staff are a main priority of Doney Park Water so therefore we are making adjustments to our business practices until further notice.

 EFFECTIVE 3-19-20 Our Lobby will be closed to walk in traffic, until further notice.  (Call for appointment if needed 928-526-1080)  
 
 - Check and Cash Payments can be dropped off in our drop box on the wall of the building.     
 
- Credit Card payments can be made online at:  www.doneyparkwater.com OR call our office during regular business hours and we can take your payment over the phone.  
Our representatives will still be answering the phones during regular business hours to assist you with your questions.   
Thank you to our members for your understanding
during these times.  Please stay safe!

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Dear Members,
 
I cannot stress enough that the safety of your water is of the utmost importance to Doney Park Water. In addition to ensuring a safe and reliable water supply, we are also taking measures to protect your well-being as we face the continued spread of the coronavirus, or COVID-19.

To that end, Doney Park Water continues to implement best practices and follow guidance provided by the Center for Disease Control, Coconino County Health and Human Services, as well as the American Water Works Association. To give customers the peace of mind when we meet them face-to-face, we are also enhancing operational procedures for our Field Technicians, Operation Technicians, and Customer Service staff. These procedures include wearing gloves, not shaking hands and maintaining a reasonable distance from customers.

We understand that these are trying times for many of our customers and want to ensure that you focus on the well-being of your families without having to worry about any disruption of service from Doney Park Water. For customers experiencing financial hardship due to the corona virus situation, we are here to help with flexible payment options. Customers have the ability to manage their account from the comfort of their home. Please see our website www.doneyparkwater.com or call customer service at 928-526-1080 with any questions.

We take our responsibility of providing our customers with a clean, safe, and reliable water supply very seriously. We are committed and prepared to serve you while also keeping our employees safe.
 
Sincerely,
Marc Twidwell
General Manager