IMPORTANT NOTICE:  Our office will be CLOSED Tuesday, July 21st, 2020 so our staff can attend training for our new billing software.  Payments can be made by clicking on the ONLINE BILLING/PYMTS tab to the left or we have a drop slot at the front of our building.  Thank you for your understanding.

 NOTICE TO DPW MEMBERS
As our country continues to monitor and comply with CDC and WHO guidelines to limit the spread of COVID-19, the health and safety of our members and staff are a main priority of Doney Park Water.  

 EFFECTIVE 5-19-20 Our Lobby will re-open but we ask  our members to please continue to use the following forms of payment until further notice.
 
 - Check and Cash Payments can be dropped off in our drop box on the wall in the front of the building.     
 
- Credit Card payments can be made online at:  www.doneyparkwater.com OR call our office during regular business hours and we can take your payment over the phone.  
Thank you all for your understanding and patience.  Stay safe!

Doney Park Water



****************************************************************************************
Dear Members,
 
I cannot stress enough that the safety of your water is of the utmost importance to Doney Park Water. In addition to ensuring a safe and reliable water supply, we are also taking measures to protect your well-being as we face the continued spread of the coronavirus, or COVID-19.

To that end, Doney Park Water continues to implement best practices and follow guidance provided by the Center for Disease Control, Coconino County Health and Human Services, as well as the American Water Works Association. To give customers the peace of mind when we meet them face-to-face, we are also enhancing operational procedures for our Field Technicians, Operation Technicians, and Customer Service staff. These procedures include wearing gloves, not shaking hands and maintaining a reasonable distance from customers.

We understand that these are trying times for many of our customers and want to ensure that you focus on the well-being of your families without having to worry about any disruption of service from Doney Park Water. For customers experiencing financial hardship due to the corona virus situation, we are here to help with flexible payment options. Customers have the ability to manage their account from the comfort of their home. Please see our website www.doneyparkwater.com or call customer service at 928-526-1080 with any questions.

We take our responsibility of providing our customers with a clean, safe, and reliable water supply very seriously. We are committed and prepared to serve you while also keeping our employees safe.
 
Sincerely,
Marc Twidwell
General Manager