DPW
Doney Park Water
5290 E Northgate Loop

​Flagstaff, AZ  86004-6204
Phone: 928-526-1080
Email: [email protected]
Office Hours:
Tue, Th, Fri > 8:00am - 4:00pm
Wed > 8:00am - 3:00pm
CLOSED Sat, Sun, Mon
  • NOTICES
  • Lead & Copper Line Survey
  • EPA Service Line Information
  • About/History
  • Contact/Location
  • Payment Options & Online Account
    • ONLINE: Quick Payment
    • ONLINE: View/Create account & AutoPay
    • ACH Checking Auto-draft
    • Pay by Phone
    • Pay in Person
    • Pay by Mail
  • CALL 811 Before You DIG
  • Applications for NEW service
  • Utility Assistance
  • Landlord information
  • Line Locate Request Form
  • FAQ
  • Water LEAK Info/Tips
  • Fencing, Landscaping, & Irrigation
    • Easements
  • VACATION? - Water concerns
  • Board of Directors
    • How to Become a Board Member
    • ARCHIVED Board Minutes
    • Current Year Board Minutes
  • ADEQ Water Testing Requirements
  • EMERGENCY Notifications
  • Water Rates
  • Household Water Usage
  • Shut Off Valve Requirements
  • DPW Tarriffs,By Laws & AZ Codes
  • Drinking Water Quality Reports
  • Source Water Assessment
  • Backflow Prevention
  • Water Line Extension
  • Water Conservation
  • WATER MAINLINE FLUSHING
  • FROZEN PIPES ! !
  • EMPLOYMENT APP
  • URGENT ANNOUNCEMENTS
PAYMENT OPTIONS & ONLINE ACCOUNT

We send out statements on the last business day of each month.  Payments are due monthly on the 15th. Here are the ways that you can pay your bill, all with no fee: 

​•  Make a Q
uick Payment ONLINE by credit or debit card.

•  View or Create your account ONLINE to:
  • make payments by credit or debit card
  • sign up for auto-pay by credit or debit card
  • manage your payment methods
  • change communication preferences & choose to go paperless 
  • view past statements
  • change your mailing address and/or phone number(s)
It requires entering your DPW account number, so call us for it if needed.

•  To auto-draft payments from your checking account via ACH, please fill out the ACH Auto-draft authorization form and attach a voided check. To cancel ACH drafts, submit the ACH cancellation form. You can either bring to the office or submit by email. 
ach_auto_draft_authorization_form.pdf
File Size: 16 kb
File Type: pdf
Download File

ach_auto_draft_cancellation_form.pdf
File Size: 12 kb
File Type: pdf
Download File

•  Pay by Phone: call us and dial 2 to pay by credit or debit card through our automated system. 

​•  Pay in person inside our office or use our secure drop slot outside the front door. We accept cash, check, money orders, credit, and debit cards. 
​

•  Pay by mail with a check or money order. Be sure to include your payment coupon or make note of your account number on the payment. 


We cannot accept credit balances of more than $400, so if you are trying to make a payment and the system will not accept it then that could be why.  If you have any questions, please call us.
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