DPW
Doney Park Water
5290 E Northgate Loop

​Flagstaff, AZ  86004-6204
Phone: 928-526-1080
Email: info@doneyparkwater.com
Office Hours:
Tue, Th, Fri > 8:00am - 4:00pm
Wed > 8:00am - 3:00pm
CLOSED Sat, Sun, Mon
  • NOTICES
  • Board of Directors
    • How to Become a Board Member
    • Board Meeting Minutes
  • About/History
  • Contact/Location
  • Applications for NEW service
    • Renter Application
    • Owner UNDER 5 acres Application
    • Owner OVER 5 acres Application
    • New METER Applications
  • Payment Options & Online Account
    • ONLINE: Quick Payment
    • ONLINE: View/Create account & AutoPay
    • ACH Checking Auto-draft
    • Pay by Phone
    • Pay in Person
    • Pay by Mail
  • Landlord information
  • Line Locate Request Form
  • FAQ
  • VACATION? - Water concerns
  • ADEQ Water Testing Requirements
  • EMERGENCY Notifications
  • Water Rates
  • Shut Off Valve Requirements
  • DPW Tarriffs,By Laws & AZ Codes
  • Drinking Water Quality Reports
  • Source Water Assessment
  • Backflow Prevention
  • Do I Have A Leak?
  • Water Line Extension
  • Fencing and Landscaping
    • Easements
  • Water Conservation
  • WATER MAINLINE FLUSHING
  • FROZEN PIPES ! !
  • URGENT ANNOUNCEMENTS

Preventing Frozen Pipes

There are a few things you can do to prevent the problem of freezing pipes from occurring again.
 
Seal cracks
Caulk around doorframes and windows and around pipes where they enter the house to reduce incoming cold. 

Wrap all pipes in unheated areas
Pipes in unheated areas such as the crawl space under the house, attic,  garage and unheated basement should be wrapped to prevent freezing.  Use insulating tape and wrap it over the entire length of exposed pipe.   You can also use flexible molded pipe sleeves.  Cover all valves, pipe  fittings, etc. with insulating tape or fiberglass.  We do not recommend electric heat tape for insulating water lines. 

Protect outdoor pipes and faucets
In some homes, the outside faucet has its own shut-off in the basement  in addition to the shut-off valve for the entire house.  If you have a  separate valve for outside faucets, close the valve, remove hoses, and  drain the faucet.  If you do not have a separate valve, wrap the outside faucets (hose bibs) in newspapers or rags covered with plastic. 

Drain in-ground sprinklers
Check the manufacturer's instructions for the best way to do this. 

Open cupboard doors in the kitchen and bathrooms
Water lines supplying these rooms are frequently on outside walls.  Any  air leaks in siding or insulation can cause these pipes to freeze.  Leaving the doors open when the temperature is below freezing allows  them to
get more heat.  Keep your thermostat at around 55 degrees.

Let faucets farthest from the street or at the end of  the system drip in below-freezing weather
This will add to your bill, but the amount will be nothing compared to the inconvenience and cost
if the meter or pipes freeze. 

Turn off all your water and drain your system if you are leaving for a long time
Turn off the main shut-off valve, then turn on all faucets, sinks tubs,  showers, etc. and flush the toilets. 
Turn off the water heater.  Then  go back to the main shut-off valve and remove the plug so it can drain  completely.  Leaving your furnace on a low setting while you are gone  helps, but it may not prevent freezing.

MAKE SURE YOU KNOW WHERE YOUR SHUT OFF VALVE IS AND IT IS IN GOOD WORKING CONDITION!
This is important in a water emergency that you are able to turn off your water.  Some homes were built with a shut off in the garage but that is only to the home, if it is a yard line you will want to shut it off at your valve near the meter.





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